7 Responsibility Relationships among Managers, as used in the Management Responsibility Guide:
- General Responsibility: The individual who guides and directs the execution of the function through the person accepting operating responsibility.
- Operating Responsibility: The individual who is directly responsible for the execution of the Function.
- Specific Responsibility: The individual who is responsible for executing a specific or limited portion of the function.
- Must be Consulted: The individual whose area is affected by a decision who must be called on to render advice or relate information before any decision is made or approval is granted. This individual does not, however, make the decision or grant approval.
- May Be Consulted: The individual who may be called on to related information, render advice, or make recommendations before the action is taken.
- Must be Notified: The individual who must be notified of any action that has been taken.
- Must Approve: The individual,other than persons holding general and operating responsibility who must approve or disapprove the decision.
Managers can be described as responsible if they perform the activities they are obligated to perform.
Since managers have more impact on an organization than non managers, responsible managers are a pre requisite for managemetn system success.
The degree of responsibility that a manager possesses can be determined by appraising the manager on the following 4 dimensions:
- Attitude toward and conduct with subordinates.
- Behaviour with Upper Management
- Behaviour with Other Groups
- Personal Attitudes and Values
4 Key Dimensions of Responsible Management Behaviour
Attitude toward and conduct with subordinates.
- Responsible Managers take complete charge of their work groups.
- They Pass Praise and credit along to subordinates.
- They stay close to problems and activities.
- They take actions to maintain productivity and are willing to terminate poor performers if necessary.
Behaviour with Upper Management:
- Responsible Managers accept criticism for mistakes and buffer their groups from excessive criticism.
- Responsible managers ensure that their groups meet management expectations and objectives.
Behaviour with Other Groups :
- Responsible Managers make sure that any gaps between their areas and those of other managers are securely filled.
Personal Attitudes & Values:
- Responsible managers identify with the group.
- Put organizational goals ahead of personal desires or activities.
- Perform tasks for which there is no immediate reward but that help subordinates, the company or both.
- Conserve corporate resources as if the resources were their own.